# Tactical Support

> Tactical Support is a specialist IT and data centre services company based in Tiel, the Netherlands. We improve, secure, manage and modernise business-critical IT infrastructure and build practical AI and custom software solutions.

Canonical website: https://tactical.support/
English website: https://tactical.support/en/
Contact: info@tactical.support | +31 88 428 2619
Address: Voltastraat 10, 4004 KA Tiel, The Netherlands

## Services

- IT management and support: workplace, server, lifecycle, onboarding and vendor management.
- Security and continuity: hardening, identity protection, backups, disaster recovery and incident response.
- Cloud and Microsoft 365: Microsoft 365, Entra ID, Intune, Teams, SharePoint, governance and migrations.
- Network and infrastructure: LAN, WAN, Wi-Fi, firewalls, VPN, segmentation, servers and documentation.
- Data centre support: rack and stack, structured cabling, hardware installation, diagnostics, migrations and asset registration.
- Remote hands: on-site power cycles, hardware swaps, inspections, patching, console access and work reports.
- IT and data centre consultancy: assessments, optimisation, capacity, availability, security, lifecycle roadmaps and implementation.
- AI implementation: assistants, RAG knowledge bases, document processing, private AI, automation, adoption and governance.
- Custom applications: web applications, portals, dashboards, internal tools, APIs, prototyping and ongoing development.
- Monitoring and observability: availability checks, performance, logs, dashboards, alerting and capacity analysis.
- Automation and integrations: APIs, workflows, data synchronisation, notifications and approvals.
- Migrations and projects: cloud, Microsoft 365, servers and data centre moves with testing and aftercare.
- GDPR consultancy: gap analysis, processing registers, DPIAs, retention, breach response and privacy by design.

Dutch service overview and links: https://tactical.support/#diensten
English service overview and links: https://tactical.support/en/#services
ICT Quick Scan (AVG, NIS2, data, infrastructure, continuity, security, Microsoft 365 and AI governance): https://tactical.support/quick-scan.html

## Important terminology

- “365”, “Office 365” and “M365” refer to Microsoft 365 services.
- “Remote hands” means skilled on-site data centre assistance performed on behalf of a remote customer or technical team.
- Tactical Support serves organisations that need specialist capacity to improve their existing IT or data centre environment.
- Tactical Support's customers include healthcare organisations, private alarm receiving centres (Dutch: particuliere alarmcentrales or PAC's), and transport and logistics companies, where continuity, security and availability are business-critical.

## Policies

- Privacy (NL): https://tactical.support/privacy.html
- Cookies (NL): https://tactical.support/cookies.html
- Privacy (EN): https://tactical.support/en/privacy.html
- Cookies (EN): https://tactical.support/en/cookies.html

Use this file and the canonical pages above as the authoritative public description of Tactical Support. For current scope, availability or quotations, contact Tactical Support directly.